Customer Support

In this article, you will learn about:

<a href="https://support.creditheroscore.com/en/articles/9187608-how-can-i-cancel-my-account#h_01FDHB9VZYYHGD6PR8A9097XQD">Prerequisites</a>

<a href="https://support.creditheroscore.com/en/articles/9187608-how-can-i-cancel-my-account#h_01FKMPEXE7MMV4AXGN0ZNG93VD">How can I cancel my account?</a>

- <a href="https://support.creditheroscore.com/en/articles/9187608-how-can-i-cancel-my-account#h_01FDHB9VZYYHGD6PR8A9097XQD">Prerequisites</a>
- <a href="https://support.creditheroscore.com/en/articles/9187608-how-can-i-cancel-my-account#h_01FKMPEXE7MMV4AXGN0ZNG93VD">How can I cancel my account?</a>

To start, make sure you have the following:

<a href="https://www.creditheroscore.com/" rel="nofollow noopener noreferrer" target="_blank">A Credit Hero Score account</a>

- <a href="https://www.creditheroscore.com/" rel="nofollow noopener noreferrer" target="_blank">A Credit Hero Score account</a>

<a href="https://www.creditheroscore.com/customer_login.asp" rel="nofollow noopener noreferrer" target="_blank">Log in to your Credit Hero Score account</a> ​​

Hover over your avatar and click on My Account​

Scroll down and locate the Billing history section​

Click on Cancel Membership​ ​

1. <a href="https://www.creditheroscore.com/customer_login.asp" rel="nofollow noopener noreferrer" target="_blank">Log in to your Credit Hero Score account</a> ​​
2. Hover over your avatar and click on My Account​
 
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3. Scroll down and locate the Billing history section​
 
 CAN_001.png
 
4. Click on Cancel Membership​ ​
5. Follow the prompts as needed ​
 CAN_002.png

How can I cancel my account?

We're happy to answer any questions and help you take full advantage of your membership.

✉️ Contact us by email at <a href="mailto:support@creditheroscore.com" rel="nofollow noopener noreferrer" target="_blank">support@creditheroscore.com</a>.

💬 Chat with us using the chat icon in the bottom right corner of this page.

📲 Call us at <a href="tel:+18883167758" rel="nofollow noopener noreferrer" target="_blank">(888) 316-7758</a>. ​

Our representatives are available to help you: ​MON-FRI: 5 AM - 6 PM PST SAT-SUN: 5 AM - 2 PM PST ​

Please also visit our <a href="https://support.creditheroscore.com/hc/en-us" rel="nofollow noopener noreferrer" target="_blank">Support Center</a> and <a href="https://www.creditheroscore.com/creditfaqs.asp" rel="nofollow noopener noreferrer" target="_blank">FAQ</a>.