When you sign up for Credit Hero Score, you are initially charged $1 for a 7-day trial period. This trial provides access to services such as a comprehensive 3-bureau credit report, credit alerts, and identity protection. If the subscription is not canceled before the trial period ends, it automatically converts to a paid monthly subscription. The subscription fee is charged to the payment method on file and continues on a recurring basis until the subscription is canceled.

The subscription operates on a continuous, recurring basis, meaning charges are processed regardless of account activity or login frequency. This ensures uninterrupted access to the credit monitoring services provided. To stop billing, the subscription must be actively canceled.

In some cases, accounts may be created through referrals, such as from a credit repair specialist. These accounts also begin with a $1 trial and follow the same automatic subscription process unless canceled.