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  1. Credit Hero Score Support
  2. General

General

Other Credit Tools

  • How do I use the Credit Score Factors tool?
  • How do I use the Credit Score Simulator?
  • How do I use the Debt Analysis tool?

FAQs & Other Resources

  • How can I get my credit report?
  • How do I contact Customer Support?
  • How is my credit score calculated?
  • How is my credit score used?
  • How often is my credit report updated?
  • My credit score is different than I expected. Why?
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My Account

  • How can I customize my dashboard?
  • How can I update my password?
  • How do I update my account email?
  • How do I view my next billing / invoice date?
  • Where can I find my account alerts?

Billing

  • How can I cancel my account?
  • How do I reactivate my Credit Hero Score account?
  • How do I update my payment method?

Managing Credit Reports

  • How do I order a new report?
  • How do I print my credit report?
  • How do I view previous reports?
  • My credit score did not update. Why?
  • Why do I have a credit score of 0, 1, 4?
Credit Hero Score Support
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